I thought t I would create a post on this very touchy issue. There seems to be a lot of confusion as to what the legislation actually encompasses. So it roughly states:
Under these regulations, as a small business owner, I am in my right to set expiry dates for my gift certificates that are for specific services eg. Simply Zen or Journey to Self.
This is usually a very difficult issue for me to address with people calling long after a gift certificate has expired. Usually (not always, but usually) this is never a pleasant conversation, with people using this legislation to try to make me honour the expired gift certificate. Now having said that, I have a heart and have often honoured gift certificates up to two months after expiration date, schedule permitting. There have been circumstances that have also swayed my decision and honoured gift certificates (in some way) if the recipient had medical issues or dealing with a death in the family during the year. Having "found a previously lost gift certificate" is not a circumstance that would have me honouring an expired gift certificate (sorry).
I give a year from the date the gift certificate has been issued for the recipient to book their treatment. I think that is enough time to come in and enjoy your gift. I strongly advise if you received a gift certificate, that you call and book your appointment right away so that you are sure not to miss out on your gift. That doesn't mean you have to book it for the next day, you can book it a few months ahead.
I hope this clears things up for everyone and bring a little understanding.
Here is a link to Government of Alberta help link regarding this topic http://www.servicealberta.gov.ab.ca/pdf/tipsheets/Gift_cards.pdf
Welcome to my blog....
A place for me to post some useful information. I'm hoping this will become a place people can post their own stories, questions and share some of their own wellness tidbits that have worked for them.